About

North East Digital Skills is a Community Interest Company (CIC) dedicated to improving digital confidence, employability, and cyber awareness across the North East.
We support:
- Individuals who are unemployed, underemployed, returning to work, or lacking digital confidence
- Local businesses that need practical, affordable digital and IT upskilling for their staff
Our focus is simple: practical digital skills that lead to real opportunities.
Why We Exist

Closing the digital skills gap across the North East
Digital exclusion holds people back
Too many people struggle with everyday technology — from online job applications to basic workplace systems. These barriers limit employment opportunities and career progression.
Confidence matters as much as skills
Fear of getting things wrong and negative past experiences with technology stop capable people from moving forward — even when opportunities exist.
Employers need practical digital capability
Local businesses need staff who are confident, cyber-aware, and prepared for modern workplaces. Accessible, hands-on training at this level remains limited.

Responsible & Sustainable Approach
We operate using Linux and open-source systems internally to keep costs low and sustainable, while still delivering training on:
- Microsoft 365 and Windows
- Apple/macOS environments
- Industry-standard workplace tools
- AI platforms such as ChatGPT and Microsoft Copilot
This approach ensures learners are prepared for real workplaces while funding is used responsibly and efficiently.

Our Approach
Our training is:
- Practical – hands-on, real devices, real tasks
- Supportive – small groups, no judgement
- Accessible – free or subsidised for those who need
- Relevant – focused on what employers actually use
We work in partnership with Jobcentres, councils, charities, and local organisations to reach those who benefit most from digital skills support.
Our Mission
To improve digital confidence, employability, and cyber awareness across the North East by providing practical, accessible, and job-focused digital skills training for individuals and businesses.
Our Vision
We envision a North East where everyone — regardless of background — has the digital skills, confidence, and support needed to access employment, progress in their career, and participate fully in modern society.
Bridging the Digital Divide Across the North East for Everyone
Digital skills are no longer optional. From applying for jobs and managing finances to working safely and effectively online, technology plays a central role in everyday life.
No one should be excluded because they lack access, confidence, or opportunity.
North East Digital Skills exists to remove these barriers — empowering individuals, strengthening communities, and supporting local employers.
Community First
As a Community Interest Company (CIC), all surplus income is reinvested back into:
We exist to create long-term impact, not profit.
- Free and subsidised community training
- Improved learning equipment and resources
- Expanded course availability
- Supporting more people into employment
Want to Work With Us?
Whether you are:
A funder or partner interested in community impact – An individual looking to improve your digital skills – An organisation supporting people into work – A local business needing digital or cyber training
Founded by an IT professional with 14+ years’ industry experience, North East Digital Skills combines real-world technical knowledge with a commitment to community impact.
